Thank you for visiting FloraMamma website. FloraMamma highly commits itself to valuing your privacy. This page contains our
and describes how your personal data are collected, utilized, and shared during
your use of the website.
FloraMamma collects data through its website,
www.floramamma.com FloraMamma is an affiliate
has been updated as of 19 August 2021 Please
make sure to check this page regularly as FloraMamma may impose some changes from
time to time without notice.
If you do not agree with the content of
However, you may proceed below to be informed about the FloraMamma’s Privacy
FloraMamma collects your information through
the website when you, (a) process orders on our website; (b) register your
personal details to access FloraMamma website services including the “Contact Us”
form; (c) engage in surveys by the company or a third part affiliate of FloraMamma; (d) communicate with us via phone, email, and live chat; and (e) use
our website by browsing our content or using the website services by use of
of personal information collected
Upon visiting the website and using its
services, FloraMamma automatically collects certain personal information including
but not limited to your name, date of birth, and contact information such as
your telephone or mobile number. We also collect your user log-in details, time
zone, web browser, IP address, operating system, and web pages you accessed
during your visit at our website.
When you process a purchase through our
website, FloraMamma will collect your email address, billing address, and if
applicable, the contact information of your recipient. We also collect payment
information such as your credit card details.
The Personal Information referred to in
These automatically collected data are
device information which uses a technology called ‘Cookies.’ Cookies are data
files stored in your web browser and returned to our web server on your next
website visit. FloraMamma uses a Session Cookie, these are data that will be removed
once the web browser is closed. The website also uses the Persistent Cookie,
these are data that will be deleted after an expiration date.
You can maximize the use of this website
through these cookies since it customizes our operations based on your personal
information and preferences. You can disable cookies via your internet browser
settings. However, doing so shall limit your full advantage of using the
endanger your confidential information.
How FloraMamma uses your personal information
FloraMamma uses personal information to
facilitate your use of its website, content, and services which includes but is
not limited to order placement, shipping arrangement, payment processes, and
confirmation of orders.
We also use personal information as needed
when it comes to protecting the company’s privacy, safety, and rights
especially in cases of fraud. Generally, FloraMamma uses this information to
optimize the content and services of the website for a better and improved user
experience through generation of analytics and data segmentation.
FloraMamma may also send promotional offers,
request feedback, and provide customer service using your personal information.
Please contact us if your wish to be excluded from receiving these
and Disclosure of Information
FloraMamma does not engage in selling of your
information to third parties. FloraMamma discloses and shares your personal
information through the following processes below:
We share information with our florists in
the purposes of delivering and fulfilling your purchases. Our florists may
contact you or your recipient to guarantee high quality of products and
We may store, process, and share your
information with third parties who act as our partners in our business
operations such as suppliers, vendors, subcontractors, analytics providers,
agents, and service providers. You agree that the collection of information may
be undertaken by the above mentioned third parties for business purposes and
completion of the company services.
We may be required to disclose personal
information to government agencies or law enforcement in response to a
subpoena, search warrant, or any legal inquiry to prevent imminent danger and
defend our rights and property as well as uphold the safety of our users.
The FloraMamma website and all its content are not under the jurisdiction of the European Economic Area (EEA) but are securely hosted in the United Kingdom with encrypted backups in U.S.A. web servers. FloraMamma, together with our trusted third party partners, guarantee protection of your personal information despite being outside the authority of EEA’s security measures.
Measures for Data Protection
FloraMamma uses security procedures and
technology which would ensure protection of your personal information from
unauthorized access, unauthorized disclosure, unauthorized modification,
tampering, illegal destruction, and use.
Our security measures include encryption,
access restriction to servers, SSL technology, and secured web browser.
We fully comply with the data protection
law which prohibits retention of personal information longer than it's required
time to serve its purposes. The website shall only retain your information for
records purposes used during placement of orders and other related transactions
to which the information is required. The information will be immediately
deleted following the fulfilment of its purpose.
Party Website Links
The website of FloraMamma may contain third
party links which are not directly affiliated with the company. We encourage
you to read and understand carefully the terms and conditions and the privacy
policy of these third party websites. FloraMamma assumes no liability for the
goods, services, and security measures provided by the other sites that you
You are now reading the updated privacy
policy. FloraMamma may amend this policy from time to time and without notice.
You are eligible to use your rights on the
matters of security of your personal information.
In compliance with the General
Data Protection Regulation, you have the right to know our personal information
collection procedure and its purposes. This information may be acquired from
You have the right to access
your personal information and may request to impose changes on it such as
correction, deletion, and updating.
You also have the right to
request deletion of your personal data in our database, except for legal
circumstances in which the Company has to abide with.
When necessary, you may ask to
set limitations on the use of your personal information due to cited valid
You have the right to request
transmission of your personal information to you or to a device which can
present it in a readable format.
You have the right to object to
the processing of your personal data in circumstances deemed necessary.
If there is a need for you to claim any of these rights, you would be required to submit a proof of identity before the company can process your request. Once your request has been validated, kindly wait for a response within a month from the date of receipt. Please take note that the length of waiting time may vary depending on the complexity of the request.
Personal Data Protection Department